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**Ceramic Care and Safety**

At Koki Craft, we take great pride in crafting ceramic pieces that are both beautiful and functional. Rest assured that all our ceramic creations are waterproof and food safe, meeting the highest standards of quality and safety. However, it's important to note that items adorned with gold or platinum accents should not be microwaved due to the metal content. Additionally, while our ceramics can be washed, we recommend doing so gently by hand to preserve their longevity and beauty.

Some of our mug designs feature gold detailing, but fret not – the gold is applied only to the exterior of the mug and does not come into direct contact with your beverages. Gold itself is non-toxic and purely precious, adding a touch of luxury to your everyday routine.

**Shipping Information**

For our valued customers outside Australia, please note that shipping fees may vary depending on the weight and destination of your order. While we strive to provide accurate shipping estimates, we may need to adjust fees accordingly after calculating the precise cost for your area. If you choose to proceed with your purchase, rest assured that we will reach out to you to calculate shipping costs properly based on your location.

In the event that you end up paying more for shipping during checkout than necessary, worry not! We're committed to providing fair and transparent pricing. Any excess shipping fees will be promptly refunded to you, ensuring that you only pay what's necessary to get your beautiful ceramics safely to your doorstep.